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Registration Rep
Category: Health Care Industry
  • Your pay will be discussed at your interview

Job code: lhw-e0-89812866

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Mayo Clinic

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  Job posted:   Fri May 18, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Registration Rep









Why Mayo Clinic

This position will be primarily working out of the Menomonie site, the position will cover shifts in Osseo as needed.

Position description

The Registration Representative is responsible for the accurate check-in/admissions of incoming patients in the hospital and clinic settings as well Emergency Department setting. This includes the verification of patient demographic information, accurate collection of insurance data, the identification and/or creation of appropriate accounts both face to face and reports, pre or post service. Responsible for collecting co-payments, pre-service deposits and payment on account. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.

Great Customer Skills are a must.


High School Diploma or GED required and 2+ years of relevant experience required


Bachelor's degree required

Additional Requirements include:

Ability to read and communicate effectively

Basic computer/keyboarding skills, intermediate mathematic competency

Good written and verbal communication skills

Knowledge of proper phone etiquette and phone handling skills

Additional qualifications

Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.30 per hour.

Benefits eligible



Full Time

Hours / Pay period

80 hours/pay period

Schedule details

Primary schedule rotation:

Monday, Tuesday, Wed, Thur 10p-8a

Friday, Sat, Sun 8p-8a and a 4 hour shift during the pay week

Sat, Sun 8a-8p and 2 8 hour shifts during the pay week

This work setting is based in a fast paced hospital/clinic check in and registration environment; including Emergency and Urgent Care departments. This is a 24/7 environment.

This position requires working rotating weekends and Holidays.

Weekend schedule

see details above

Site description

Menomonie, a city of 16,000, has everything from lakes, rivers, bike trails, nature trails, and nature preserves to modern shopping with everything you might need. There are an abundance of things to do in Menomonie from seeing a play, enjoying a live band, hiking at Hoffman Hills state park, biking, or just relaxing. The community offers excellent schools, low crime and affordable housing. The city is located 50 miles east of Minneapolis/St. Paul and 30 minutes west of Eau Claire and Chippewa Falls.

Osseo is located south of Menomonie, easy access off I94.


Administration, Business, Finance, Office & Administrative Support

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Job posting number



Veronica Bartz

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

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